Frequently Asked Questions
If we haven't answered your question, contact us and we will.
1. What are the Hours of Operation?
2. What is the Shipping cut-off time?
3. Is there a minimum order amount?
4. Do you accept credit cards?
5. Can you cross parts and provide technical information?
6. Do you accept blanket orders?
7. Where is Freight On Board (FOB)?
8. What are your standard shipping methods?
9. Do you have an outside sales representative in my area?
10. Do you accept international orders?
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1. What are the hours of operation?
Our office is open from 7:30 AM to 5:00 PM Pacific Time. Between Memorial Day and Labor Day we close at 4 PM on Fridays. Our web site, with online ordering and convenient part search, is open 24 hours a day, seven days a week.
2. What is the Shipping cut-off time?
2:30 PM Pacific Time for stock items.
3. Is there a minimum order amount?
Yes, $50.
4. Do you accept credit cards?
Yes, we accept Visa, MasterCard, or American Express.
5. Can you cross parts and provide technical information?
Yes. On average, each member of our sales engineer team has over 20 years experience in technical sales.
6. Do you accept blanket orders?
Yes, Testco prides itself in creative blanket orders to meet customer needs.
7. Where is Freight On Board (FOB)?
Sunnyvale, CA
8. What are your standard shipping methods?
UPS, FedEx, USPS, and DHL.
9. Do you have an outside sales representative in my area?
We support and work closely with the factory representatives in each territory.
10. Do you accept international orders?
Yes, with bank wire transfer or credit card payment arrangements.
11. How long has Testco been in business?
40 + years
12. Who calls Testco?
- Design Engineers
- Buyers
- Prototype/ Design houses
- Small Companies
- Product Managers
- Expediters
- Quality managers
- Purchasing agents
- World leading manufacturers